We had an outstanding experience from start to finish. From the very first phone call, the entire process was handled with professionalism, kindness, and genuine care.
The original representative we spoke with was the same person who came out on Monday and helped reassure my grandmother that moving forward on Tuesday was the right decision. He was incredibly respectful, patient, and compassionate. He took the time to answer every question and made what felt like an overwhelming situation seem manageable, repeatedly reassuring her that the job would be straightforward and that they would take great care of everything.
The crew—Jerome, Tay, and Zach—were equally exceptional. They greeted my grandmother respectfully, listened carefully to what was important to save, and checked with her before disposing of anything they weren't sure about. Their attention to detail was impressive. After the work was completed, they even swept out the garage and searched for any small sharp pieces that might have been left behind, demonstrating a level of care that went well beyond our expectations.
Throughout the entire process, nothing ever seemed like an inconvenience. The team was professional, thoughtful, efficient, and genuinely compassionate. They turned what had seemed like an impossible task into something completely manageable, giving Joanne tremendous peace of mind. We are incredibly grateful to everyone involved and would recommend this company without hesitation.
Response from the owner:Thank you so much for taking the time to share such a thoughtful review. We're honored that you trusted Camo Crew to help your grandmother during what we know can be an emotional and overwhelming time.
We'll be sure to recognize Jerome, Tay, and Zach for the outstanding care they provided. Treating every customer with respect, communicating clearly, and making sure nothing is removed without confirmation are all incredibly important to us. We're especially glad to hear the extra attention they gave—like sweeping the garage and checking for any remaining sharp debris—helped provide additional peace of mind.
We're also grateful for your kind words about our team from the very first phone call through the completion of the job. Knowing we were able to make the process feel manageable and help Joanne move forward with confidence means everything to us. Thank you again for your trust, your recommendation, and for allowing Camo Crew to be there when it mattered most.
